Customer relationship management (CRM) is a broad term that covers concepts used by organizations to manage their relationships with customers, including collecting, storing and analyzing customer information.

CRM software developed by Vertical Technologies is comprised of both business management and automation of the front-office divisions of an organization. Our CRM software automates many of the needs of Marketing, Sales and Distribution, and Customer Service and Support divisions within an organization.

Our CRM software is a powerful, easy-to-use, secure and reliable tool to manage your sales processes, customer service, marketing activities and partner programs.